HTC One M9: reset - how it works
If your HTC One M9 has problems or you want to sell your smartphone, you can reset it. We'll show you how to reset the One M9 to factory settings.
Resetting HTC One M9: Soft reset
- If the smartphone is frozen and can no longer be operated, a soft reset is sufficient. To do this, hold down the [Power] key and select the "Restart" option.
- If this is not possible, press and hold the [Power] key and the [Volume up] key together. After about 10 seconds, the HTC One M9 will restart automatically.
Factory reset of HTC One M9 - hard reset
Note: If the HTC One M9 can still be operated perfectly, you can also follow these instructions. Here we show you how to perform the hard reset even with major problems.
- First, turn off HTC One M9 completely.
- Hold down the [Volume Down] key and then press the [Power] key.
- If the Android logo appears on the display, you can release the buttons.
- Navigate to the "Factory Reset" item with the volume buttons and select it with the [Power] button.
- If you then confirm the process, the smartphone will be completely reset.
HTC fail with golden One M9
Read on the next page how to extend the battery life of HTC One.