Reset HTC One M9 - so the reset works
If your HTC One M9 is no longer working properly, you should completely reset the device - to the factory settings. Even if you want to sell your HTC One M9, you need to reset it beforehand. Otherwise, other people can read your personal data. We show you how this so-called hard reset works.
Reset HTC One M9 to factory settings
Note: A hard reset erases all content on HTC One M9. This includes not only the settings, but also personal content such as photos, songs and apps. Therefore, you should first create a backup. Then proceed as follows:
- Open the "Settings" app on your HTC One M9.
- Select the "Reset phone" option under the "Backup & reset" category.
- Tap on "Delete all data" and confirm the process with the "OK" button.
- The HTC One M9 now restarts and resets to the factory settings. The smartphone can then be set up again.
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