iCloud: Recover deleted files

Deleted files can be recovered from iCloud, but you need an iTunes backup. We will show you how you can then restore deleted data.

Recover deleted files with iTunes backup

First, make sure you've saved a recent backup with iTunes and installed the latest version of iTunes:

1. First switch to the "Backup" folder of iTunes. You can find this in Windows under "\ Users \ (user name) \ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \" and in Mac under "~ / Library / Application Support / MobileSync / Backup /".
2. Make a copy of the folder.
3. Then back up your device to iTunes. Save all the data you want to keep.
4. Under "My Apple ID", change your password for your Apple ID. However, do not update the password on one of your iOS devices, otherwise data can be overwritten!
5. Perform a restore from a previous backup of your iOS device.
6. Then search for the missing data on your device.
7. Delete your iCloud account from your iOS device.
8. Log on to the PC as a guest or new user.
9. Synchronize your iOS device with the computer here and check whether the files are on your PC.
10. Then update iCloud with your PC.
11. Finally, log in to iCloud again with your iOS devices.

In the next practical tip, we'll show you how to reset data in iCloud and how to fix problems. This practical tip is based on Windows 7 and iOS 7.