ICQ down - what to do?

In this practical tip, we explain what you can do when ICQ is down.

ICQ down: Server malfunction in the chat network?

• First, check your internet connection to make sure the problem is not with your network. To do this, go to a few websites in the browser and try out other programs that also require an Internet connection. Uninstall ICQ and reinstall the current version on your PC.
• If ICQ does not work on your smartphone or tablet, uninstall the app and download the latest version again. You can find the application for Android, iOS and Windows Phone in our download area.
• If ICQ is still not working, there is probably a problem on the part of the chat network. On the website allestoerungen.de you can check whether other users are also affected by the current problem.
• Alternatively, you can also see on the website isitdownrightnow.com whether there are any malfunctions in the ICQ network.
• In such a case, there is nothing you can do but wait. If the problem persists, contact ICQ support.

We will show you what you can do if you have forgotten your ICQ password in the next practical tip.