Ikea exchange - how it works

Whether too big or the wrong color: at IKEA you can easily exchange almost all items - both from the online shop and products bought on site. We have summarized all information about the exchange here.

How to exchange items at IKEA

• Goods ordered online can be returned to an IKEA store unused and in their original packaging with a waybill / delivery note. There you will be reimbursed the purchase amount.
• Alternatively, you can also use the enclosed return slip for a return delivery. However, an exchange is usually not possible here: you have to order the product again.
• When purchasing on site, you can also return or exchange purchased items by presenting your receipt.

Exchange at IKEA: You have to take this into account

• If you want to return an item, you have 3 months to do so.
• The so-called "treasure trove articles", illuminants, green plants and cut goods are excluded from the exchange.

You can find all information about purchasing in the IKEA online shop in this practical tip.