iPad stops responding - you can do that
If your iPad stops responding or the Apple tablet hangs while starting up, you can try to fix the error yourself. This practical tip shows which approaches there are.
Black or frozen screen on iPad
If your iPad no longer responds to inputs, you should force a restart first.
- Press and hold the standby and home buttons simultaneously for about ten seconds.
- You should then see the Apple logo when the restart is successful.
iPad hangs when starting and stops responding
If your iPad hangs during startup and then stops responding, you can fix the error using iTunes.
- Connect the iPad to your computer and start iTunes.
- If you don't have a computer on hand at the moment, you can also go to an Apple store or authorized dealer to connect your tablet there.
- Now press the standby and home button until you see the Apple logo and then the "recovery mode" is displayed.
- You can then use iTunes to choose whether to update or restore your iPad. Select the "Update" option here.
- The software on your Apple tablet will now be reinstalled. This usually means that data is not lost.
Apple iPad no longer starts
If your iPad doesn't boot at all, the error can be more serious.
- Charge your tablet for an hour first.
- If you don't see the charging screen within an hour, check both the cable and the power supply for damage.
- Sometimes it also helps to clean the connections of the iPad and the cable.
Error persists on iPad
- If your iPad still doesn't respond, you should contact Apple Support.
- There you can request a repair of your tablet.
