iPhone backup not possible - this may be the reason

If your iPhone cannot be backed up, there can be various reasons. For example, it is possible that the Internet is not working smoothly. A bug in an old iOS version can also cause the problem. We show what you can do in these cases.

iPhone backup not possible - possible solutions

Sometimes the solution is simple. So z. For example, restarting your iOS device will solve the problem.

• The problem can still occur. Usually there is still a message under the iCloud backup like "The last backup could not be completed".
• Check if you have a working WiFi connection. Your iPhone needs Internet to run a backup in iCloud.
• If the internet doesn't work on your iPhone, you can follow the tips below.
• Under "iCloud" in the "Settings", deactivate the iCloud option and then start it again.
• The backup may take up more space than you have in iCloud. Remove files from the cloud or exclude certain areas (e.g. photos) for your backup. Alternatively, you can buy additional iCloud storage. We'll explain in another article how to manage iCloud storage or buy more storage.
• Make sure your operating system is up to date. This problem is often a bug in the iOS version.

iPhone backup does not work: remove device and log in again

If the solution methods from the first section don't help, try the following:

1. Go to the "Settings" on your device.
2. Tap "iCloud" and then your Apple ID. Enter your password.
3. At this point, tap on "Devices" and answer your security questions.
4. Select the affected device and then tap on "Remove from account".
5. Then log in to iCloud again. A backup should now be possible.

iPhone backup not possible - the problem may be with Apple

• At the moment, there seem to be occasional problems with iCloud backups at Apple - which has also been officially confirmed.
• The company keeps a low profile on the reasons for this, but the problems should have already been partially resolved.
• The error when restoring the backups affects not only American, but also European users. However, only a small number of users are affected.
• You can find out about current problems at any time on the Apple system status website.

In another practical tip, we will show you the most important differences between iCloud and Dropbox.