iPhone: Error 4014 - this may be the reason

If you see error 4014 in iTunes, you cannot update or restore your iPhone. We'll show you how to solve the problem.

Fix error 4014 on iPhone

Typically, the following message appears about the error: "The iPhone could not be restored. An unknown error has occurred (4014)."

• Restart: Turn your computer and iPhone completely off and on again. The restart clears errors in the buffer.
• Update: If you are still using a slightly older version of iTunes, this can lead to complications. Start an iTunes update.
• USB: Connect your iPhone to another USB port. Changing the cable can also help.
• PC: If none of this works, use a different computer. The recovery should work there.

Error 4014: Contact Apple Support

• In really rare cases, Apple asks its customers to contact customer service. If we couldn't help you above, the time has come for further help.
• You can contact support on the following Apple website. Either by phone, chat or by appointment directly in the Apple Store.

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In the next practical tip, we will show you how to download music to iPhone without iTunes.