iPhone hangs - what to do?
In this practical tip, we give you tips on what you can do if your iPhone hangs.
Your iPhone got stuck: do this
- First of all, check whether you can still access the app overview with the home button despite the app being hung. If nothing moves here, then you should restart the device.
- To do this, press and hold the power button and then turn off the iPhone. If the iPhone hangs due to overheating, you should let it cool down for a minute.
- If the device cannot be switched off as usual, the soft reset will help you. Hold down the home and power buttons at the same time until the device switches off.
iPhone still hung - what's next?
If you are unable to restart your iPhone, read on here:
- You can restore your smartphone using iTunes. To do this, connect the iPhone to your PC and open iTunes.
- Your iPhone will now appear there. You can read about how to proceed in this practical tip.
In the next practical tip, read how to restore your iTunes Store account name.