iPhone / iPad: App updates are not loaded

When app updates stop loading on your iPhone or iPad, you don't have to despair. Get the iTunes Store up and running again with a few small tricks.

This is how app updates are reloaded on iPhone and iPad

Since iOS 7, more and more users have complained about errors in the app updates. If you are also affected, these tips can help you:

• With a new iOS release in particular, Apple's servers keep sweating. You can see the current status of the data centers here. If a red dot appears in the [App Store] entry, the update problem is with Apple. Now the motto is: wait until the error has been corrected.
• If all Apple servers are online, you should try a soft reset. It often works wonders: To do this, hold down the power and home buttons on your device at the same time. As soon as the Apple logo appears, you can release the two buttons. Your iDevice reboots and establishes a new connection to the Apple server. On newer devices without a home button, briefly press the volume up button, briefly the volume down button and then hold the power button down until the Apple logo appears.
• If the app updates still don't load, you should completely log out of the app store. To do this, start the Settings app and switch to the [iTunes & App Store] tab. Click here first on your Apple ID and then on [Logout]. You can then enter your data again and try the update installation again.

Emergency plan: Reinstall outdated iPhone apps

The tips above will fix the problems in most cases. Should you still not be able to download an app update, there is still a way to reinstall it. Of course, this only works if the Apple servers work correctly.

1. First press and hold the desired app icon until the apps start to wiggle. Tap the X symbol in the left corner of the icon and confirm the deletion (see screenshot).
2. Now open the app store and reinstall the program. Don't worry: Downloading apps again is free of charge. After installation, you will definitely have the current app version on your iPhone or iPad.

Tip: Buy the latest iPhone 6S and iPad cheaply

The iPhone 6S and 6S Plus shines in our test with a strong display, great performance and the latest iOS. App updates should work without any problems.

• You can get the largest version of the iPhone 6S with 128 GB of memory for around 800 euros. But even the larger iPhone 6S Plus only costs a little more than 800 euros in this configuration.
• Shouldn't it be an iPhone anymore? - No problem, in our always current leaderboard you will find the fastest and cheapest smartphone of all manufacturers. Countless androids frolic in front of the iPhone.
• However, if you are looking for a new tablet, you will find it in our tablet best list. Apple's iPad clearly leads this, but other devices also cut a great figure in the test.

More tips for iPhone, iPad and iOS: The CHIP special issue

There is more worth knowing and lots of tricks for iOS devices in the CHIP kiosk in our extensive special issue. On 148 pages special you will find everything about iOS 8, Apple Pay, Health, iMessage, photo library and other Apple services.

• In the CHIP Kiosk you will find the iPhone Guide either as a booklet or as a PDF for immediate download and quick start.
• In addition to tips on how to configure the iPhone correctly, we show you how to search safely with DuckDuckGo or shop on iTunes without a credit card.