iPhone: Touchscreen does not respond - what to do?

It can happen that the touchscreen on the iPhone stops responding. The problem is usually very easy to fix. We'll show you what you can do if iPhone stops responding.

iPhone touchscreen is not responding

Perform the following steps in order to resolve the problem:

1. Make sure that the screen is not too dirty. A protective film can also limit the sensitivity of the screen. Clean the screen with a slightly damp cloth.
2. Next, try restarting your iPhone.
3. If your iPhone cannot be switched off, you can force a restart. No data is lost in the process. If the iPhone is restarted, the touchscreen should work again.
4. If the touchscreen still doesn't work, you can try to set up your iPhone again.
5. If none of the tips help, there is probably a defect in the hardware. If you still have a warranty, contact Apple Support. Otherwise, you can have your iPhone repaired at a workshop.

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In the next practical tip, we will show you what you can do if your iPhone is too slow.