iPod: Error 1604 - what helps?
What to do if the iPod displays error 1604? We'll tell you about possible troubleshooting solutions.
iPod error 1604 - that can help
Error 1604 is a connection error that is often due to a broken USB cable. The following steps could help to fix the error:
- Use only Apple's original USB cable to connect iPod and PC.
- Connect the cable directly to the PC and do not use a USB hub or similar.
- Replace the USB cable to rule out that the cable is defective.
- Switch off your antivirus software briefly during the connection - don't forget to reactivate it afterwards.
- If possible, use another computer to test the cable.
More help for iPod error 1604 on the Apple support site
If these steps don't help, you can try the Apple Support site to fix the problem.