iTunes error 14: how to fix it
If you get iTunes error 14, you can often fix it easily. In this practical tip, we will tell you exactly how to proceed.
Fix error 14 on iTunes
ITunes error 14 occurs when there are problems connecting to your iPhone and iPad. Often the problem is with the included cable:
- First, make sure you're using Apple's original USB cable.
- The cable must also be connected correctly. Therefore, check whether the plug is correctly connected at both ends.
- Try another USB port on your PC to rule out a defect in your PC.
- If you have another PC on hand, you can also try out the cable on this one.
- If all of this does not help, you should replace the cable.
iTunes error 14 - other helpful solutions
If the problem is not with your cable, do the following:
- Open your antivirus software and make sure the Apple site is not blocked.
- Likewise, your antivirus suite must not block the connected hardware. For security reasons, you should temporarily deactivate your virus scanner.
- If that doesn't help, you can set up your iPhone again.
- If these tips don't help you either, you should contact Apple Support.
In our next practice tip, learn how to fix iTunes error 21. This guide is based on iTunes 12 on Windows 7.