iTunes error: Received invalid response from device - you can do that

If you get an "Invalid response from device" error on iTunes, there may be a problem with the USB cable. Read in this practical tip what you can do about it.

iTunes error message "Invalid response from device" - what to do?

• Only connect your iPhone or iPad to your PC using the cable supplied.
• If you do not have the supplied cable at hand, we recommend using an original Apple cable.
• You can also try connecting the iPhone or iPad to another PC.
• If you do not receive the error on another PC, there may be a defect in your USB connection.
• Therefore, use a different USB port on your PC to be able to use the device.
• In some cases it can help if you temporarily switch off your firewall or the antivirus.
• It can often help if you uninstall iTunes from your PC and then reinstall it.

In our next practical tip, read what you can do if iTunes does not recognize the iPhone or iPad.