Reset Jawbone up3 - so the reset works

If your Jawbone UP3 no longer syncs or you experience other problems, you should reset the device. You can reset in two different ways, each with different consequences. We show both solutions step by step.

Jawbone UP3 Reset: Reset fitness tracker by warm start

Before you completely delete your Jawbone UP3 in the event of problems, you should first try a so-called warm start. This fixes many common problems, but leaves your activity data on the tape. So it's a kind of soft reset.

1. First connect the Jawbone band with the supplied charging cable and plug it into the socket or a USB port.
2. As soon as the three status lights on the band start to flash alternately, disconnect the charging cable from the power source.
3. Then connect the charging cable to the power source again within five seconds.
4. All three status lights then flash simultaneously - first slowly and then faster and faster until all three lights come on for 1 second each. This process takes about 4 to 5 seconds.
5. As soon as the lights flash alternately again, the warm start is complete. You can then disconnect your tape from the power source and use it again.

Jawbone UP3: Perform a full reset

If the warm start does not fix your problems, you can restart the fitness band completely. This is a reset that also deletes your settings.

1. To do this, connect the fitness band to the USB charging cable. Do not plug the charging cable into the power source yet.
2. Then press the small button on the side of the charging cable with a curved paper clip or needle for three seconds.
3. Now release the button and immediately plug the charging cable into a power source. All of the display symbols on the Jawbone UP3 will start to flash.
4. Then wait until the fitness band has fully charged.
5. Finally, disconnect the fitness tracker from the power source and synchronize it with your UP app.

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As soon as your Jawbone UP3 is working again, you should definitely try these fitness functions.