Joom or Wish: China shops in comparison

The Chinese online shops Joom and Wish attract with low prices and a huge selection. You can get everything from smartwatches to underpants from the mail order company via app. We show you who is ahead in a direct comparison.

Joom or Wish: The comparison

The Chinese online Joom and Wish are also becoming more and more popular in Europe. Above all, the cheap prices distinguish them from other providers. Do Asian companies offer an alternative to Amazon? And what about quality and delivery service?

• Selection: In both shops you will find products from all possible areas. It should be noted here that shops do not manufacture the products themselves, but only serve the sales platform. Most of the providers come from China. Numerous customers criticize the quality of the products online and that they quickly break.
• Payment options: Joom accepts payments with Visa, MasterCard and Moon. If you want to be sure that you can get your money back if something goes wrong, you should choose the PayPal payment option. Wish also accepts reputable payment services such as Klarna, PayPal and Sofortüberweisung.
• Shipping: With Chinese online shops you have to be prepared for longer delivery times. Joom states that in some cases you have to wait up to 45 days for an order, while Wish promises a shipping time of around 30 days. But be careful: if you order items from different sellers at Wish, you will quickly incur high shipping costs, which each seller will charge individually. Joom, on the other hand, offers completely free shipping. At both shops, you may have to collect your order from customs or pay an import fee on the goods.
• Complaint and return: Both shops from China offer complaint forms that you can fill out if a product has not arrived or does not meet your expectations. According to experience reports, the purchase price is also quickly refunded in a majority of cases. Joom also offers to return items. However, you have to bear the costs yourself. Wish also offers this service, some sellers even reimburse the return shipping costs.

Wish or Joom: conclusion

Both providers offer their advantages and disadvantages. However, you should be aware that most of the products offered are not of very high quality. Even with a shipping time of about 30 days, you need a little patience. Joom's great advantage is that you can start shopping without an account and the shipping costs are eliminated, but Wish reimburses you a possible return fee.

Joom bargains: are they worth it?

Chinese suppliers not only offer incredible prices, but sometimes they also have nasty surprises. In the next practical tip, we will explain the possible risks when placing an order.