Kabel Deutschland: Forgot parental control PIN - what to do?

At Kabel Deutschland, some content is secured with a youth protection PIN. If you have forgotten the PIN code, there are several ways to still access the content.

Forget youth protection PIN from Kabel Deutschland

You received the youth protection PIN with your smartcard in the same package. Therefore, first look for the corresponding letter in your documents. There you will find a scratch-off field on the bottom right, on which the youth protection PIN is noted.

• Alternatively, you can request the PIN by telephone from Kabel Deutschland. To do this, contact Kabel Deutschland customer service.
• Tip: So that you don't forget the parental control PIN again, you can change it in the menu of your TV.

In the next practical tip, we will show you how to switch to a cheaper rate at Kabel Deutschland.