Kabel Deutschland: Find customer number - how it works
If you have misplaced your customer number at Kabel Deutschland, you can find it out in various ways. This practical tip shows you how to get your customer number back.
Find out the customer number of Kabel Deutschland via letter
- If you have saved the letters from Kabel Deutschland, you will find the customer number in the order confirmation for your order.
- Your customer number is also on the invoices for your Kabel Deutschland products.
- Most of the time, the customer number is printed on the top right, directly below the date.
Kabel Deutschland: Find customer number online
You can also find out your customer number via the Kabel Deutschland customer portal.
- To do this, log in under "My Cable" with your access data.
- The customer portal then opens.
- You will find your customer number under "My contact details".
Call support to regain the customer number
You can also contact support to have the customer number transmitted to you.
- To do this, call the free number 0800 7242643. Support is available between 7:30 a.m. and 10 p.m.
- Please have your email address and address as well as possibly your access data ready.