Kabel Deutschland: Send router back - so it'll work

If you want to send your router back to Kabel Deutschland, all you need is the appropriate address. We show you where the package has to go and how you have to label it.

Send router back to Kabel Deutschland

• If the router is defective, you have canceled your contract or if it expired, the device must go back to Kabel Deutschland. You should not send your router in unsolicited.
• At the end of the contract term or at the beginning of the contract term, you will usually receive a return slip from Kabel Deutschland. If this is not the case, you should contact Kabel Deutschland so that the return is free of charge for you.
• The postal address for returns is as follows: Vodafone Kabel Deutschland, c / o DHL Paket, Am Tower 222, 90475 Nürnberg
• Place the return slip in the package, which includes your customer number. Then you tape the package, stick the return label on the package and take it to the post office.

Great surprise in the Zalando package

In the next practical tip, we will show you how to deactivate the HotSpot in the Kabel Deutschland router.