Kabel Deutschland: Number portability - so it'll work

If you sign a new contract with Kabel Deutschland, it is no problem to take your number with you. We will explain to you exactly how to proceed and what you should consider when applying.

Number portability to Kabel Deutschland: you should note that

When signing the contract, you can already indicate at Kabel Deutschland that you want to take your old number with you. In itself, this is correspondingly simple, you only have to consider a few points:

• You can only take your old number with you after the associated contract has expired. Therefore, pay attention to early and timely termination.
• In any case, Kabel Deutschland will give you a new number.
• If you indicate on your order at Kabel Deutschland that you want to take your number with you, KD will take over the termination for you as part of the change of provider order. You will also receive an additional letter.
• You should send this provider change order back to Kabel Deutschland as soon as possible.
• If less than 15 days have passed or the notice period has passed, you should take over the cancellation yourself.
• If you want to install the connection yourself, five days are enough.
• You may have to cancel additional services and offers yourself.

The Kabel Deutschland hotline will help you with any further questions.