Kaspersky installation hangs - possible causes and solutions
If Kaspersky suddenly hangs when installing the software, you can usually solve the problem yourself quite quickly. We'll show you what causes and solutions to the problem.
Kaspersky: That's why the installation depends
- The installation is often hampered by other anti-virus software. For security reasons, many security programs block the installation of other programs that require deep intervention in the system.
- Look for active anti-virus programs and firewalls in the lower right corner of the taskbar. Open the program and switch off the protection for a short moment.
- If Kaspersky still hangs, uninstall the previous anti-virus software or firewall. After a restart, Kaspersky should install without any problems. In the following practical tip you will find instructions on how to uninstall.
Update or upgrade: Kaspersky hangs during installation
- If you have already installed another version of Kaspersky software on your computer, this can also lead to conflicts. Uninstall the version of Kaspersky that is already installed.
- The free Kaspersky Lab Products Remover will help you with this. The tool removes Kaspersky completely, so that complications with its own software are excluded. After a restart, you can start the installation again.
Kaspersky 2017: these are the innovations of the anti-virus suite
You can find more tips and tricks in the following practical tip for a smooth installation of Kaspersky.