Kaspersky: update does not work - what to do?

If the update does not work in Kaspersky, this can have several reasons. We'll show you how to solve the problem.

Kaspersky: Repair update function

• First, check the time on your computer. If an incorrect setting is made here, the Kaspersky server will not send any updates. This practical tip shows you how to check and set the time.
• Open Kaspersky and select "Settings" at the bottom left. You will now find the "Network" under the "Advanced" category. Click on "Adjust proxy server" below and check the settings here. If in doubt, select the "Automatically detect proxy server settings" option.
• Remain in the settings and switch to the category "Performance" on the left. Deactivate the option under "Energy saving".

Kasperksy: Updates still don't work

• An error can also be hidden in the update settings. Go to the "Update" category in the "Advanced" settings. Also check here whether an unwanted change has been made.
• If your subscription recently expired and you renewed it, the updates may not have been activated. Click on "Manage subscription" in the lower right corner of Kaspersky and then on "Update subscription status".

In the next practical tip, we will show you how to report a virus to Kaspersky.