No more sound on YouTube - what to do?

If YouTube stops playing sound, there can be several reasons. We'll show you how to solve the problem.

First steps: No more sound on YouTube

• Video: At the bottom left of the video you will find the volume control on the right next to the play button. Drag it all the way to the right.
• PC: At the bottom right you will find a loudspeaker symbol in the task bar. Click on this and drag all controls upwards.
• Alternative: Find another YouTube video and check the sound there. Also play a song through a music player to see if the problem is not with the browser.
• Restart: In many cases it helps to restart the browser. If that doesn't help, restart your PC and read on in the next paragraph.

Windows: Activate loudspeaker

If your computer no longer makes any sound, please follow these instructions:

1. Press the "Windows" and "R" keys simultaneously so that the "Execute" command opens.
2. Type in "sndvol.exe" and confirm with "OK".
3. Switch all loudspeakers to the maximum volume here again and then click on the symbol of the loudspeaker.
4. Under the "General" tab you will find the item "Device usage" below. The "Use device (activate)" option should be selected here.
5. Then click on the "Properties" button, you should find the comment "The device is working properly" at the bottom of the window. If not, you will see an indication of the cause of the problem.
6. Under the "Driver" tab, you can update the driver or deactivate it briefly to reactivate it afterwards.

If your problem has still not been solved, we will help you in this practical tip.