No LTE connection on the smartphone - what to do?

This guide shows you what you can do if you cannot establish an LTE connection on Android.

No LTE connection: is 4G supported?

Much of the new smartphone supports the 4G network. Nevertheless, make sure that you have an LTE-capable device. A detailed list can be found here.

iPhone: Activate LTE

• Go to Settings by tapping the Settings icon on the home screen.
• Select "Mobile network" and tap here on the slider at "Activate LTE".

Android: Activate LTE

• In the main menu, tap "Settings", tap "Wireless & networks" and select "Mobile networks".
• Activate the 4G option under "Network mode".

Windows Phone: Activate LTE

• Call up the settings and select the entry "Cellular + Sim".
• Tap on "SIM settings" and select "4G" under "Highest connection speed".