Kindle Fire HD no longer comes on - you can do that
If your Kindle Fire HD is no longer on, you can do it with simple tricks. In this practical tip, we will show you some suggested solutions to your problem.
If the Kindle Fire HD is no longer on - solutions
If your Kindle Fire HD suddenly stops working, there can be various reasons. We present you with possible scenarios and solutions.
- First of all, you should check whether your Kindle Fire HD has enough battery power. It may be empty, so you should hang it on the original charging cable for a few minutes. You should now see a loading screen.
- If not, you should try to start Kindle manually. Press the on / off button and hold it down for at least 40 seconds. Release the button and then press again. If you are lucky, you will now see a start screen.
- Your device may also no longer be up to date and may require a software update. You can find updates for all devices on the Amazon help page and then install them manually on the Kindle Fire HD.
If nothing works: Contact Kindle Support
If the problem persists afterwards, you should contact Amazon Support.
- Describe the problem there and use the experts' suggested solutions to start your Kindle Fire HD.
- If the problem persists, your device may be replaced. However, this depends on the problem, the causes and the age of the device.