Klarmobil: No network - what to do?
Klarmobil promises the best D-Netz quality. But what to do if suddenly no network is available? You will find the answer in this practical tip.
No network at Klarmobil - is there a network fault?
Klarmobil may currently have a network fault, which is why you cannot find a network for a short time:
- The website Allestoerungen.de lists all faults that users have reported via Klarmobil.
- If many users have reported a malfunction, you can assume that the fault is not yours.
- In this case you have to wait until the network is working properly again.
- However, if there are no reports of a failure, you should contact Klarmobil customer service.
Device malfunction: No network with Klarmobil
- The problem may also be with your smartphone. Try to restart this briefly.
- If you have a second smartphone at hand, insert the SIM card into this device to check whether incorrect settings may be the cause of the problem.
- You should also ensure that you are in an area with Klarmobil coverage.
If you are unsatisfied, you should terminate the cell phone contract with Klarmobil. You can find out how to do this in the next practical tip.