How to contact Steam support
Related Videos: How to contact Steam Support (The Easy Way) (May 2024).
If you have a problem with Steam or a game, you can contact support. We'll show you the options.
Steam: How to contact support
As a rule, you should receive a response from customer service within 24 hours. However, the processing time can be significantly longer on weekends or at times of far-reaching problems.
- First, open the Steam support website.
- If you are not logged in yet, click on the "Sign in to Steam" button here.
- Depending on the problem, select the appropriate category. You can choose from "Purchases", "My Account", "Games" and "Steam Client".
- If you now provide more precise information about your problem, the most common solutions will be displayed. Many problems can already be solved in this way.
- If this did not solve your problem, click on the "Contact Steam Support" button.
- Now you can type your message to customer service in the text field. Then send your request using the "send" button.
