Account has been blocked "- this is how you react to the T-Online mail

A phishing email is currently circulating claiming that your T-Online account has been blocked or that your storage space is full. You can find out how to react to this here.

"Account has been blocked": Detect phishing mail

Fraudsters keep trying to extract personal information from unsuspecting people - this is the case in this case too. How to identify malicious emails:

• The currently known phishing emails are not exactly characterized by their good German. Both the words and phrases used and the grammar do not fit and should make you skeptical. Of course, phishing emails also appear in excellent German, but the text is a first clue.
• In many phishing emails there are no logos, a proper imprint or a footer. With T-Online emails in particular, you can assume that original messages are professionally designed.
• Pay attention to the sender and the sender address. Even if these can be easily forged, the fields are an important clue.
• In order to have absolute security, you should call the customer service if in doubt. An employee can help you there, and such emails should also be reported.
• You can find further points where you can recognize phishing emails in another practical tip.

Receive an email about account lockout - This is how you should proceed

• If you have received an email about an account suspension or similar, you should not react to it at first. As long as you do not open any attachments or click links, there is no danger in writing.
• If you have already clicked on a link in such an email and saved your account details, you should contact T-Mobile customer service immediately. Also try to log in and change your T-Mobile password.
• In general, when it comes to emails, it's better to exercise caution. Only a call to support provides absolute security.

In the next practical tip you will find out exactly what the term "phishing" means.