Cancel credit card payment and book back - how it works

If you discover an illegal charge on your credit card bill, you can have the amount transferred back. We will show you how in the following.

How to cancel a credit card payment

Credit cards are also considered a safe means of payment because wrongly debited amounts can be canceled quite easily. Illegal debits do not only include transfers that you did not initiate yourself. You can also have double-booked amounts or sums that are too high posted back.

• If you cannot understand a card payment, you should act promptly. The statutory deadline for a chargeback is eight weeks.
• After that, cancellation is only possible on a goodwill basis from the card provider. You then no longer have a legal claim to it.
• In order not to miss the deadline, you should check your credit card statement regularly. This is the only way to discover illegal debits in good time.
• If you would like to cancel a direct debit, contact your credit card provider. The easiest way is to reach for the phone, but email is also an option.
• In both cases, the employees will give you a special form that you have to fill out.
• Some credit card providers also offer online banking access. If this is the case, you can also cancel a booking online.
• If you are not sure whether someone has misused your credit card, you should consider blocking your card.

What you should pay attention to when paying online with a credit card, we have put together for you in the next article.