Laptop doesn't respond - you can do that

If your laptop suddenly stops responding, you should stay calm at first. In this practical tip, we have summarized helpful troubleshooting tips for you.

Notebook does not respond - what to do?

• If you have just started a program, you should wait a little longer, it may start immediately.
• The execution of the user account control can often take a little time. However, do not press any buttons or click while waiting.
• If you are currently checking the laptop with your antivirus program or downloading or installing an update, this may also be the reason why the laptop is not responding.
• If the laptop does not respond after several minutes, press and hold the power button to turn the laptop off.
• You may need to check the system for errors when you restart.
• If this problem occurs more often, try to start the laptop in safe mode. You can then search for programs or files that you do not recognize.
• In this case, you should also check your laptop with your antivirus for potentially unwanted software.
• If these tips don't help, you should put your laptop back on. Use the supplied CD / DVD for this. If you no longer have them, take a look at this practical tip.

If your laptop is defective, it is worth buying a new one. Save a lot of money when buying a new one with our vouchers. In the next practical tip, read what you can do if the laptop does not start up.