Canceling a delivery order - is that possible?

If you want to cancel your order with Lieferando, you have a problem: The delivery service does not offer such a function. In this article, we show what you can do instead.

Delivery order: Adjust the order instead of canceling it

Once sent, you cannot cancel the order. We show you your options here:

• If you have ordered the wrong pizza or something is missing, you can contact the restaurant directly.
• You can find the telephone number at Lieferando in the selection of all delivery services. Offer the employee to pay the missing amount in cash upon receipt of the delivery.
• Lieferando voucher: redeem online and save cleverly!

Cancel delivery order in case of problems

If the delivery service does not want to deliver the food, there are other options - for example, because it only opens in the evening and the opening times are incorrectly entered at Lieferando. However, this only applies if the delivery fails:

• Contact Lieferando customer service. The staff will then cancel your order and the amount paid will be posted back within a few minutes.
• If support refuses to refund your money, you can cancel the PayPal payment. Of course, only if you paid for the order with PayPal.

In the next article you will find more information about PayPal. Tip: This CHIP tip shows you how to get the smell out of your room after eating.