Canceling Lifeline insurance: you need to know

If you want to cancel Lifeline insurance for your cell phone, you should take a close look at your contract. There you will find information about the term of the contract. We'll show you what to look out for when canceling and how best to proceed.

Lifeline insurance: when to cancel the contract

Whether you have to cancel the contract at all depends on your payment method.

• If you pay an annual premium, the contract is not automatically extended after the term of 12 months. So you don't have to quit.
• If you pay quarterly premiums, the term is 24 months. If you do not cancel in time, the contract will always be extended by three more months. The notice period for this type of contract is three months.
• Please send the notice of termination by mail to Lifeline Insurance, 3rd floor - Excellent Business Center, Ruhrallee 185 in 45136 Essen, with the notice that you should cancel on time by the next possible date.
• In addition to your name, address and current date, the letter must also include your insurance number and your signature.
• You should also request a confirmation of termination with a notice of 14 days with the termination.

Simple and convenient: cancel your Lifeline insurance right here ...

An easy way to cancel your Lifeline insurance is through our partner subscription alert. All you have to do is enter your personal data in the pre-formulated letter of termination. Then print out the letter and send the cancellation to the insurance company. As an option, Aboalarm can even take over the termination entirely for you: The termination service costs either EUR 3.49 or EUR 4.49 depending on the payment method selected. Proof of termination is of course included in the price.

If you would like to cancel your mobile phone contract with winSIM, we will show you how in the next practical tip.