Lufthansa: Cancel flight online - how it works

If you cannot take your booked flight with Lufthansa, you have the option of canceling it online. We'll show you how it works.

Cancellation of Lufthansa flight bookings

If your travel planning has changed, you can use the Lufthansa online reimbursement function to cancel your ticket up to 24 hours before departure. However, award tickets are excluded.

• Open the Lufthansa homepage and click on "My bookings".
• You can access your booking overview by logging in with your surname and booking number (see picture). The refundable booking will appear.
• If you were previously logged in, the canceled flight will be displayed in the booking overview and can be selected by clicking on "Cancellation".
• Simply click on the "Cancellation" button. You will then receive an email confirming the canceled ticket. The refunded amount will be transferred to you.
• If you have not booked your flight via the Lufthansa homepage or a Lufthansa office, you can still cancel the ticket online. Then contact the office where you booked for reimbursement.
• Attention: Online cancellations are only possible within the booked conditions. Group tickets can only be canceled completely online.
• If your flight was canceled by Lufthansa itself due to irregularities, you can have it refunded free of charge in the manner described above.
• There is another option: the Money-for-Flight.com website allows you to cancel a Ryanair flight and get your money back.

More information about your Lufthansa flight

• If you need an invoice for your flights, you can request one online from Lufthansa. You can also book a seat reservation before departure so that you can choose your seat now. If you are unsatisfied with the service, you should file a complaint.
• All questions about WLAN at Lufthansa can be found in this article.