Lufthansa: add miles - how it works
Adding Lufthansa miles is straightforward if you react correctly. And you should react, because Miles & More miles are worth cash. Here are a few tips so that nothing goes wrong when adding up the flight miles.
Adding Lufthansa miles - you have to consider that
You can now earn Lufthansa award miles for much more than just airline flights. The coveted miles are credited for hotel accommodation as well as for online shopping purchases or for a booked rental car.
- Accidental happening quickly and therefore you should keep all documents and receipts for the award miles. If you are in doubt, you can quickly prove that you really are entitled to the claimed miles.
- Always check your Lufthansa mileage account after a flight. This way you will notice in good time if award miles have not been credited to you.
- Before you apply for miles to be added to Lufthansa, wait a few days. The airline will only accept your complaint after a fortnight .
- You have a total of six months to complain about the missing award miles. After this time, the miles will no longer be credited to you. The award miles expire without replacement.
Miles & More from Lufthansa - How to add miles
Lufthansa has various award forms available for its various services. To ensure that your complaint can be processed smoothly, make sure to fill in and submit the correct form.
- As a rule, the airline does not need more than fourteen days to add the miles. If your complaint is significantly longer than this period, contact Lufthansa Customer Service.
- You can reach Miles & More customer service from Monday to Saturday between 7 a.m. and 10 p.m. on 069 - 209 777 777.
- Note: If you have booked a Lufthansa flight but have not started, you will not be credited with miles.
