Lycamobile contact: hotline and customer service
If you have any questions about your Lycamobile tariff, you can contact customer service. The telephone hotline and all other contact options can be found in this overview.
Lycamobile customer service: hotline and contact details
Whether you have questions about your contract, would like to apply for a new tariff or want to activate your SIM card - Lycamobile's customer service will help you in all areas.
- The fastest way to reach employees is by phone at 069 1200 7322. Call from a cell phone with a Lycamobile SIM card, dial 322. While the waiting time is free, every minute of conversation costs 5 cents. However, each call costs you a maximum of 20 cents.
- Customer service can be reached on these numbers daily from 9 a.m. to 6 p.m.
- If you want to activate your new SIM card, call 323 on your mobile phone. It's free for you.
- For written inquiries, use the free contact form on the Lycamobile website. Enter your personal data there and describe your request. Customer service usually sends an email within a few hours or days. Alternatively, send an email to " ".
- If the staff were unable to help you or if you are unsatisfied with Lycamobile, please send your complaint to " ".
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For many concerns, you do not have to contact customer service at all. For example, we will tell you which APN settings are correct with Lycamobile.