MacBook: broken webcam - what to do?
This practical tip shows you what you can do if your MacBook's webcam is broken.
Webcam on the MacBook broken - you can do that
These instructions refer to integrated cameras on the MacBook:
- Check if the problem occurs with a particular program. Therefore, open several programs that use the camera. If it doesn't work with just one program, reinstall it.
- The problem may also be due to user rights. Therefore, switch to a new or different user account and check whether the camera works there. If this is the case, take a look at the user rights.
- Make sure that the camera is recognized by the computer. To do this, go to the "Utilities" folder and look under "USB" to see whether the camera was successfully recognized.
- Check your MacBook for updates. The driver software may be out of date.
- If these tips do not help, there is only the way to an Apple workshop, as the defect may be due to the hardware.