Mail from DirectPay AG - so you react correctly

If you have received an email with an invoice from DirectPay GmbH or AG, you should be particularly careful. You can read about what to do now in this practical tip.

Mail from DirectPay GmbH or AG: What is it about?

• DirectPay GmbH / AG emails usually refer to a direct debit that could not be carried out. This will charge you additional fees and dunning costs.
• You should apparently pay the outstanding amount within the next few days, otherwise you will be threatened with further reminder costs. You can find the exact invoice in the appendix.
• This is exactly where the danger of the non-existent DirectPay GmbH / AG lurks. In the appendix you will only find a dangerous ZIP or EXE file instead of an invoice.

DirectPay GmbH / AG: This happens after opening

• If the attachment is opened in the mail, it is often too late. Viruses and other malware can infect your computer in a matter of seconds.
• In the best case, you will become part of a botnet, in the worst case, personal data will be spied on or the computer temporarily rendered unusable.

Receive mail from DirectPay GmbH / AG: What to do now

• If you have received an email from DirectPay GmbH / AG, you should simply move it to the trash and ignore it. Reputable companies generally do not request money by email.
• Even if you are curious, never open the attachment. One click too much and the malware made it onto your computer. If you have already opened the attachment, read on in this practical tip what you can do.

You can find out how to recognize spam mails on the next page.