Receive mail from Netflix: This will tell you whether it is real

If you have received a mail from Netflix, you should first make sure that it is not a phishing attempt. To detect a fraudulent email, you don't need any specialist knowledge, just a moment.

Mail from Netflix: How to protect yourself from phishing

Even if Netflix is ​​specified as the sender of the mail, you cannot automatically be sure that you have actually been contacted by the streaming provider. So that you don't get caught by fraudsters, you should always check whether the mail is actually serious.

• Have the sender's email address shown. With many scam mails, this is enough to recognize that the sender is not who he claims to be. In the case of the phishing mail in the picture below, it can be clearly seen that this is not the correct address.
• However, there are also ways to fake the sender of an email. If the correct email address is displayed, this is not necessarily a reason for the all-clear.
• Even if the email is written in a foreign language or has spelling or grammatical errors, this is a warning sign.
• Impersonal addresses such as "Dear customer / client" or "Hey there" (see picture) should make you suspicious.
• You should also always ask whether the reason given in the email for making contact makes sense. If you are not sure, contact support. However, do not use the telephone numbers or links given in the potential phishing email!
• Netflix Customer Service can be reached on 0800 724 0963 or via Netflix Support Live Chat.
• In general, you should under no circumstances click on links to potential fraud emails .
• You should also never give out personal or login information .
• Threats such as irrevocable account deletions or the like and strikingly short deadlines are often used by fraudsters to induce you to act quickly. Don't be intimidated and take the time to critically review everything.

Receive phishing email: You should do that now

Once you have identified a phishing email, you should delete it immediately.

• Netflix is ​​also asking on its support website to forward emails to .
• Netflix also provides more information on the additional measures you can take to protect yourself before or after a phishing attempt in the relevant FAQ.
• If you have only realized that you are attempting fraud after clicking on one of the links, you should change your password immediately and contact Netflix via .
• If you use the same password on several pages, you should change it everywhere.
• If you have provided payment information, inform your bank immediately.