Cancel Mainova - Here's how
If you purchase electricity or natural gas from Mainova, you can cancel and change the provider depending on the tariff on certain dates. We'll show you how it's done.
Instructions: Terminate electricity and natural gas at Mainova
If you use the Electricity Direct or Natural Gas Direct tariff, the notice period is only two weeks. With the Erdgas Smart tariff, you can only do so by 31 March or 31.09. cancel. With Strom Smart you can only with a period of two weeks until December 31. cancel.
- When canceling, not only transmit your customer number, but also the current meter reading and meter number. Here you will find suitable instructions.
- Send your cancellation by email to or by fax to the free number 0800 1155588.
- You can also submit your cancellation by post: Use the following address: Mainova AG, Solmsstrasse 38, 60623 Frankfurt am Main.
Simple and convenient: Cancel your Mainova subscription right here
An easy way to cancel your Mainova subscription is through our partner subscription alert. All you have to do is enter your personal data in the pre-formulated letter of termination. Then print out the letter and send the cancellation to the specified address. As an option, Aboalarm can even take over the termination entirely for you: The termination service costs either EUR 3.49 or EUR 4.49 depending on the payment method selected. Proof of termination is of course included in the price.