Mouse stops responding - what to do?

If your mouse stops responding, there can be several reasons. We'll show you how to do it right now.

Mouse shows no reaction

• Pull the mouse out of the computer and plug it in again. If it is a USB mouse, use a different USB port.
• If you are using a hub for your USB devices, connect the mouse directly to the computer. If the mouse on the hub does not respond, it will receive too little power there.
• If you are using a wireless mouse, check the battery. Even if the mouse still shows a battery level, it can no longer spark if the battery is too weak.
• In addition, connect the mouse to another computer. If the mouse is not recognized here either, you can assume that the device is defective.

Reinstall the mouse driver

If you don't have an additional mouse that works on your computer, you now have to fight your way through Windows with the keyboard.

1. Press the [Windows] and [R] keys simultaneously so that the "Execute" command opens.
2. Enter "devmgmt.msc" here and confirm with the [Enter] key.
3. Press the [Tab] key and use the arrow keys down to navigate to the "Mice and other pointing devices" category.
4. Use the right arrow key to expand the category. Navigate to the appropriate mouse here if two devices are displayed.
5. To the right of the spacebar is a key for the context menu. This creates a right click.
6. Choose Uninstall> Scan For Hardware Changes> Install.
7. The "Update driver software" option can also help.