My Vodafone app doesn't work - it may be because of it

If the "My Vodafone" app is no longer working, this is mostly due to incorrect entries or to Vodafone itself. In this practical tip, we will show you how to solve the problem.

My Vodafone: Login no longer works - you can do that

• Deactivate the WiFi connection and start the app MeinVodafone. Now the app should dial in automatically. If this does not work, you can request a code by SMS.
• Alternatively, you can also log in with your internet password. If that doesn't work either, you can request a new password from the following Vodafone website.
• If you have not used the login for more than 24 months, it may have been blocked. If you do not yet have an account, you can register online with My Vodafone.

My Vodafone: app doesn't work anymore - it could be because

• If you use the Vodafone network, this does not necessarily mean that you are also a direct customer of Vodafone. If your SIM card runs through another provider such as Edeka Mobil, Fyve, Otelo or 1 & 1, you can unfortunately not use the "My Vodafone" app.
• A server failure can also be responsible for the problems. In this case, unfortunately, only one thing helps: wait. Such failures are usually remedied after a few minutes to hours.

In the next practical tip, we will show you how to query your data volume at Vodafone.