Message: Vodafone updates stopped - that's why

Vodafone smartphones receive regular updates. If you receive a message that these have been stopped, this indicates an error. In this practical tip, we have troubleshooting tips for you.

Vodafone updates stopped - you can do that

Just follow the tips below so that the Vodafone apps can be updated again without any problems:

• Repeat the updates when you are on the WiFi. When downloading files on the mobile network, errors occur more often.
• In general, you should make sure that there is enough free space on your smartphone.
• In most cases, clearing the cache and data of the affected apps can help.
• To do this, go to "Settings> Apps" and tap on the name of the respective app. In the next step you have to tap on "Clear data" to remove the data of the app from the mobile phone.
• Even a simple restart of your smartphone can help in many cases.
• If you can't solve the problem like this, you should reset your smartphone. We have instructions for iPhone and for Android cell phones in separate articles for you. However, all data will be lost, which is why you should make a backup beforehand.
• If you still receive an error message afterwards, contact Vodafone customer support.

In the next practical tip, we will tell you why the internet does not work at Vodafone.