Microsoft support - how to reach him

Microsoft support has a contact address for almost every one of its products. We have put together the most important contact options so that you can quickly reach Microsoft customer service.

Activation problems: these are the support numbers

If you are unable to activate a Microsoft product using the code provided, you have the option of clarifying this with the support team by phone or fax.

• The two free numbers 00800 - 22848283 and 0800 - 2848283 are available for a clarifying conversation.
• If you have activation problems, you can fax them to Microsoft Support at 0044 - 8705275675. Of course, you can also describe your problem in German.

The hotline for general Microsoft support

For general questions, call the Microsoft Customer Service hotline.

• The cost of the service number 0180 - 6672255 is manageable with 20 cents per call from the fixed network and a maximum of 60 cents per call from the mobile network.
• You can reach the hotline Monday to Friday between 8 a.m. and 6 p.m. and Saturdays from 9 a.m. to 5 p.m.

Microsoft support via email and Twitter

The well-made help and support page is particularly useful for more complex technical questions about a Microsoft product.

• On the Microsoft support page you will be forwarded to the responsible email address using very clearly arranged sections and questions. This gives you the certainty that your problem will be processed and solved by the responsible support.
• Alternatively, discuss the problem with the virtual assistant, which you can also find on the Microsoft support page.
• You can also send your question to Microsoft Support via Twitter.

Microsoft Store - so contact the hotline

Microsoft has set up a free phone number for the Microsoft Store.

• To contact the Microsoft Store, call 0800 - 8088014.
• The Microsoft Store hotline is open Monday to Friday from 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 5 p.m.

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