Microsoft Word has stopped working. You can do that
There are several reasons why Microsoft Word may report that the application has stopped working at startup or during operation. We'll show you how to solve the problem.
First aid: Word has stopped working
- Restart: First switch your computer completely off and on again. If Word still doesn’t work afterwards, it’s a bigger problem.
- Updates: Check your computer for updates. If updates are available for Microsoft Office, they can solve the problem in some cases.
- Repair: If the instructions in the next paragraph are also unsuccessful, you can simply have Word repaired by Windows. Uninstall Word but choose repair instead of removal.
Word has stopped working. Disable add-ins
In many cases, newly installed add-ins cause problems in Word. These can then only be deactivated in safe mode.
- Safe mode: Simultaneously press the "Windows" and "R" keys so that the "Execute" command opens. Enter "winword / safe" here and confirm with "OK". Word then starts in safe mode.
- Add-ins: You will now find the add-ins in the Word options. It's best to deactivate all add-ins here. If the problem is resolved, you have found the source of the error.
If none of this worked, you can still completely uninstall and reinstall Office.