Contact Ebay customer service

Unlike on Facebook and Co., customer service is still very important on Ebay. There are many ways you can contact Ebay. We show you how it works.

Contacting Ebay customer service - you have these options

Help page: Before contacting customer service, it is recommended to look for your problem on the help page. Most questions can already be answered here.
Contact form: Open the Ebay contact form, enter your email address, your Ebay name and your request. Then click on "Send" and you will usually receive a response on weekdays after 24 hours at the latest.
Hotline: Depending on your concerns, you have to call another number. However, the numbers have one thing in common: You can reach customer service every day from 8:00 a.m. to 10:00 p.m. The call is free from both the German fixed network and the mobile network. Open the following Ebay website, select your problem and click on the "Call us" button below. You will then be shown the correct number.
Post: If you would like to contact eBay formally, you can do so by post:

You can find more tips about eBay here.