Mobile network not available - you can do that

You have to be connected to the mobile network to be able to make calls. If this is not available, you can usually fix the problem quickly. In this practical tip we will tell you what you can do in this case.

Mobile network not available - what to do?

• First, make sure that you have activated the mobile data. On Android, you can simply swipe down from the top and tap "Mobile data". With iOS you have to go to "Settings"> "General"> "Mobile network".
• You may be in an area where your provider's network coverage is poor. You can check the network coverage online.
• In many cases, it can already help if you restart the smartphone once. This allows it to reconnect.
• There may also be a global malfunction at the provider, which is why you currently have no mobile network. Under Allestault.de you can search for your provider and see if there is a fault.
• To test whether there is a local fault, insert a different SIM card in your cell phone and try to register there.
• If the registration works without any problems, the other SIM card may have been blocked or is defective.
• Therefore, contact your provider and describe the problem situation to him. Depending on the problem, you will receive a new SIM card.

In our next practical tip, we'll tell you what you can do if you don't have a network abroad.