N26 Support: How to contact the customer service of the online bank
The N26 customer service can help you with questions, requests or suggestions. We have put together the most important contact details so that you can reach the N26 support as quickly and easily as possible.
How to contact N26 support
We recommend that you chat with an employee. Certainly the easiest and quickest contact. The FAQ is also suitable for clarifying frequently asked questions.
- Around 600 employees are available for customer service. Despite 50, 000 inquiries per week, the direct bank promises a waiting time of only 30 seconds.
- Customer service is available from Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturdays from 8:00 a.m. to 8:00 p.m.
- The website and the app offer you a chat with one of the employees.
- The Chatbot Neon is also available around the clock.
- Outside of business hours, you can customer service at .
- The online bank can be reached by phone at 030 364 286 880 .
- Many concerns can be clarified via the FAQ of N26.