Terminate NetAachen - how it works

If you no longer wish to use NetAachen's DSL contract, you can terminate it at the end of the contract. We'll show you how it's done.

Instructions: Cancel DSL contract with NetAachen

The contracts of NetAachen usually have a term of 24 months. The notice period is three months to the end of the term. If you do not cancel in time, the contract will be extended for a further 12 months and only then canceled.

• State your name, address and customer number in the notice of termination. No further data is necessary.
• Send the cancellation by email to or fax to the free number 0800-2222333.
• Alternatively, send the cancellation by post to the following address: NetAachen, Grüner Weg 100, 52070 Aachen.

Simple and convenient: Cancel your DSL contract with NetAachen right here ...

An easy way to cancel your DSL contract with NetAachen is through our partner Aboalarm. All you have to do is enter your personal data in the pre-formulated letter of termination. Then print out the letter and send the cancellation to the telecommunications company. As an option, Aboalarm can even take over the termination entirely for you: The termination service costs either EUR 3.49 or EUR 4.49 depending on the payment method selected. Proof of termination is of course included in the price.

In the next practical tip, we will show you the best DSL tariffs without a minimum term.