Cancel NetCologne DSL contract - Here's how

There are various options for terminating the DSL contract with NetCologne. When canceling the NetCologne DSL contract, it is particularly important that you adhere to the specified form and of course the notice period.

Terminate DSL contract at NetCologne - so it'll work

As with all other contracts, when canceling the NetCologne DSL contract, it is important that you adhere to the specified notice period.

• Depending on the type of contract, the notice period is three months before the end of your DSL contract. You can find out which conditions apply to you in your contract.
• Alternatively, log in to your NetCologne account. You will also find your contractual conditions there.
• The monthly contract for your DSL connection is also listed on your monthly bill.
• If you are unsure about your cancellation period, ask via the contact form or ask NetCologne's customer service.
• Under certain circumstances, you can assert a so-called special termination right. However, this only applies if you move and NetCologne is not available in the new place of residence. In this case, you can cancel your DSL contract with three months' notice to the end of the month.
• Important: Be sure to include the confirmation of registration of your new address with your cancellation.
• If anything is unclear, you can call the service hotline on 0221-2222 800. Customer service is available Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday from 8:00 a.m. to 4:00 p.m.

NetCologne DSL contract - how to cancel properly

It is very important for formal termination at NetCologne that you submit it in writing. There are four options available to you: Via mail, by post, via the contact form or via subscription alarm.

• If you want to try it by email, send the cancellation to the email address
• If you prefer the postal route, send your cancellation to NetCologne, Am Coloneum 9 in 50829 Cologne.
• The third option is the NetCologne contact form.
• Important: No matter how you submit your cancellation to NetCologne, you will definitely receive a written confirmation. If you don't get it in the next few days, you should ask immediately.

Option 4: simple and convenient: cancel your subscription right here

An easy way to cancel your free press subscription is through our partner subscription alert. All you have to do is enter your personal data in the pre-formulated letter of termination. Then print out the letter and send the notice of termination to the newspaper publisher. As an option, Aboalarm can even take over the termination entirely for you: The termination service costs either EUR 3.49 or EUR 4.49 depending on the payment method selected. Proof of termination is of course included in the price.

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