Netcologne support: hotline and contact details

In this practical tip, we will inform you about contacting Netcologne support. Among other things, Netcologne offers its customers a service hotline. We'll also tell you the other contact details.

Netcologne: contact support

• You can contact Netcologne's customer service on the following telephone number: 0800 2222 800. The service is available from Monday to Friday between 8 a.m. and 10 p.m. You can also call on Saturday, but only from 8:00 a.m. to 4:00 p.m.
• Netcologne also offers its customers a contact form.
• Alternatively, you can reach Netcologne by post. Use the following contact address: NetCologne Gesellschaft für Telekommunikation mbH, Am Coloneum 9, 50829 Cologne.

You can find out what you can do if there is a problem with Netcologne in the next article.